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Career Mentors: FAQ

Questions about Navigate

Q: I'm not sure what information I should include in the notes box on the appointment summary report form.

A: The notes field is used to add information about the appointment that's not captured by other parts of the form. For example, other parts of the form will record meetings about a student's current major, referrals to other care units, and if a student was a no show. The notes box can be used to document that a student attended a Career Development event, talked with someone at the Transfer Hub, or talked with you about a different major.

Remember that information in Navigate is part of students' academic record and is subject to FERPA. The document below provides examples of how to record appointment notes with FERPA in mind.

Q: How do I find detailed documentation for Navigate?

A: Navigate documentation is available via the system interface. The document below will explain how to access it.

Q: I can't find the answer to a Navigate question in the training videos or in the FAQ. Who do I contact?

A: Please contact Denise Penzkofer at dapenzkofer@pstcc.edu.

Q: I don't have a Zoom account. How can I set up my online availability in Navigate without a Zoom link?

A: No problem! You can use a Microsoft Teams calendar link instead. Just follow the instructions below.