Faculty and Staff may attend any scheduled workshop, but group sessions can also be requested. To book a Certification Prep Workshop for your class or department, contact Janine Pino at 865-694-6621 or firstname.lastname@example.org.
1) Each workshop will cover the exam objectives found online. Read through the list for each exam, and write down any questions you may have.
2) Use the exam study guides available online from the library's Safari eBook Collection. A link to the practice files can be found in each eBook's introduction.
3) Check out the new Lynda.com tutorials for Word, Excel, and Access certification.
4) Look for books on Microsoft Office in the library's catalog.